Find Out My Health Rights
Have you ever wondered what's in your personal health records? Do you know how confidential your details are? Who sees your records? And - if you're under 16 - do your parents need to know if you visit the doctor?
The Health Rights information Scotland (HRIS) site will answer these questions and more. There's more on HRIS below.
Your GP or another health professional will be able to tell you how to go about accessing your health records. You can also talk to the Citizens Advice Bureau.
Citizen's Advice Bureau Scotland
CAB Scotland operate an Independent Advice and Support Service for NHS users. If you have a question you can call 0845 2311010 (low rate). You can also ask at your local CAB branch.
Citizens Advice East Renfrewshire
Email: bureau@eastenfrewshirecab.casonline.org.uk
Tel: 0141 881 2032 Fax: 0141 881 3660
Address: 216 Main Street, Barrhead, G78 1SN
Opening hours:
Mon, Tues, Thurs & Fri 9.30– 3.30
Wed 9.30 - 3.30 & 5.00–7.00 (appointment only)
Thursday 9.30–3.30
A CAB drop-in also takes place at Mearns Community Library on Thursdays, 12 - 3pm
Health Rights Information Scotland (HRIS)
HRIS produces a range of informative leaflets which explain your health rights. You'll find these at your local library, doctors surgery, health centre or hospital, but they can also be viewed online.
When you select one of the links below you'll be redirected to the HRIS site. then click where it says PDF in the top right hand of the screen. You'll need Adobe Acrobat reader to view these leaflets.
- The NHS and You
What you can expect from the NHS, and what the NHS expects from you - Complaints
How to complain using the NHS complaints procedure. - Confidentiality
How the NHS protects your personal health information. - Consent
How you should be involved in decisions about your health care and treatment - Health Records
Your right to see or have a copy of your health records - How your medical information is used in an emergency
This details the way information about you is shared if you need urgent medical care when your GP surgery is closed
Some of these leaflets are also available in BSL and other languages and formats.
Elsewhere on My Health:
- If you're interested in having more say over local health and care services, get involved with the East Renfrewshire Public Partnership Forum
- Access Local Healthcare
