Service user feedback

Feedback from tenants and other service users is essential in monitoring and evaluating the effectiveness of the Housing Service, allowing us to identify our strengths as well as any areas of weakness which need to be addressed.  We are always developing new and improved ways to gather and analyse tenants’ views.

The Service User Feedback Report includes the results of our findings in monitoring customer satisfaction with the Housing Service.  The report can be accessed by selecting the link below.