Compliments / complaints

We welcome your feedback as it helps us to improve and shape our services. You can make comments or complaints about library services in the following ways:

  • by completing the form below

  • in person at your local library

  • by using the suggestion boxes in our libraries

  • by telephone

  • by letter

We will follow the Council's complaints procedure by acknowledging your comment within two working days and replying within ten working days.

You can also influence the service provided by your libraries by:

  • taking part in customer surveys

  • attending consultation events

  • completing one of the Council’s comments, compliment or complaints 'Let Us Know' forms. These are also available in all our libraries.

Contact

Head of Library and Information Services: Claire Scott

Library and Information Services
Glen Street
Barrhead
G78 1QA

Telephone: (0141) 577 3500

Library Compliments and Complaints Form

If you have any questions, comments etc regarding libraries you can fill out and submit the form below.

You must complete the field marked with [*] - the other fields are optional.

If you require a response to your comments please complete the section below.

Your contact details will only be used for the purposes of this form.